How quickly do you need to respond to a live chat?
In today's world, customer expectations are very high. People have gotten used to instant gratification, be it receiving groceries in 30 minutes, getting a cab in 10 minutes, or getting a response to their queries from a business in 2 minutes. For this, businesses have opted for Live chat, which has become a popular channel for customer service because it offers a convenient and real-time way to connect. However, a crucial question arises for businesses offering live chat: How quickly do...
