10+ Powerful Live Chat Use Cases for Businesses
Live chat has rapidly become one of the most popular channels for customer communication. Today's customers want fast, convenient support and are often frustrated by long phone queues or slow email responses. Live chat meets this demand by providing real-time assistance directly on your website or mobile app. What is a live chat app? A live chat application is a software tool that allows real-time text-based communication between a company/organization and its customers or website visitors....
