Benefits of HIPAA-Compliant and SOC 2-Certified Live Chat Solutions for Regulated Industries
In the modern business landscape, live chat has become one of the most effective tools for customer support and lead generation. Businesses of all sizes rely on instant communication to respond to inquiries, resolve issues, and convert leads. However, for regulated industries, such as healthcare, finance, and legal services, using standard live chat solutions can pose serious risks. These sectors handle sensitive information that is subject to strict regulatory requirements. Using an insecure...