What is the difference between Live Chat and Messaging?
Businesses have transformed today. They are more customer centric. Customers are vocal about their wants and needs and make informed decisions. Customer interactions with businesses have increased over time, and technology has facilitated this. Recent studies have shown that a majority of customers are willing to pay more for a greater customer experience. To facilitate that, there are tools that make the business more accessible to the customers. Live chat and messaging are mediums through...
