Connect with customers the second they need you. No waiting. No friction.
Automatically direct each chat to the right person so customers always get accurate help on the first try.
Save time with ready-to-send replies that keep your team consistent and efficient.
Share screenshots, photos, and documents instantly to solve problems on the spot.
Manage chat, email, social, and app messages from one unified inbox. No more switching tabs.
Keep every detail in one place so customers never repeat themselves and your team stays fully informed.
Track response times, agent productivity, and satisfaction scores to constantly improve your support.
Collect quick, effortless ratings to understand your customers and refine your service.
Match your brand perfectly with a widget that feels native to your website.
Protect every conversation with encrypted, compliant, top-tier security including GDPR, SOC 2, & HIPAA.
Grow your support team anytime and help more visitors with ease.
Set automated greetings, triggers, and follow-up actions to streamline every conversation.
Send complete chat transcripts automatically so customers can save and revisit your support anytime.
Chat instantly without embedding the widget. Send a link and connect instantly from anywhere.
Capture honest customer insights at the end of every chat to measure and maintain quality.
Get one-click conversation summaries with sentiment analysis so you can review chats in seconds.
Essential Live Chat Features Your Business Will Love
Grow Your Business with Falkon Chat
Every visitor on your website has a question, a hesitation, or a decision to make. Falkon Chat helps you meet them in that exact moment, turning curiosity into action and action into revenue.
Turn Chats into Sales
Guide visitors in real time, help them choose the right product, and boost on-the-spot conversions.
Capture Leads at the Right Moment
Engage visitors as soon as they show intent. Not after they’ve already left your site.
Build Real Trust
Deliver secure and personal conversations that make your business feel approachable
Reduce Drop-Offs
Instant answers keep people moving and create a smoother path from browsing to buying.
Win Customers with Speed
Most businesses make visitors wait. You’ll stand out by replying immediately.
Support More Customers Without More Staff
Handle multiple chats effortlessly and deliver fast responses without increasing your workload or payroll.
Simple, transparent pricing
Get everything you need without enterprise-level costs or surprise add-ons.
Optional AI assistance
Accelerate replies, reduce workload, and keep the human touch where it matters.
Unlimited conversations & chat history
Serve every customer without worrying about usage caps or surprise charges.
Zero hidden fees, zero contracts
Stay flexible and pay only for what your team actually uses.
Built for Any Business That Talks to Customers
Deliver instant answers. Capture more leads. Create better experiences. No matter your industry, real-time chat helps you close the gap between interest and action.
ECommerce
Guide shoppers at the exact moment they need help and turn hesitation into completed orders.
Service Businesses
Respond to leads the second they reach out and move them from curious to committed.
Travel & Hospitality
Deliver smooth, stress-free experiences from the first question to the final booking.
Schools & Training Programs
Give parents and students the confidence to enroll by answering their questions quickly and clearly.
Healthcare & Clinics
Make it easier for patients to get the information they need fast, so they can book with confidence.
Financial Services
Give clients fast, clear answers when decisions matter most and build trust through real-time guidance.
A Secure, Compliance-Ready
Live Chat Platform
Falkon Chat is built to meet the security and privacy standards trusted by regulated industries. It’s the only tamper-proof and secure live chat solution that you were looking for. Your data stays protected, controlled, and compliant. No matter where you operate.
GDPR Compliance
Regulations
Data handling, processing, and storage practices aligned with EU privacy regulations, including data subject rights, consent controls, and secure data transfer mechanisms.
HIPAA-Friendly for Healthcare Organizations
Features and processes designed to support HIPAA compliance when used in conjunction with your own administrative safeguards. Protect PHI with secure messaging, access controls, and encrypted data handling.
SOC 2–Aligned Security Practices
Controls and processes based on SOC 2 principles for security, availability, and confidentiality, including monitoring, access management, and auditability.
